Payment & billing

How can I get an invoice for my order?

To download an invoice for an order, log in to your account and select ‘Your orders’ in the navigation menu. Select an order and you will find all the relevant documentation, including your order invoice, ready to download. 

Invoices for your orders give you a full cost breakdown including unit cost(s), VAT, shipping and fulfilment fees. Additional details such as order number, delivery address and billing address will also show in your customer account and on your downloadable invoice(s).

If you think that there may be a mistake on an invoice or in your billing history, you can contact our team via email here. From there, you will be directed to the most relevant resource or person to solve your query.

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