There are a handful of reasons why you might not be seeing Marvo emails in your inbox.

Firstly, please make sure you have checked your email junk/spam folder. It is also possible that your email address was entered incorrectly at the account creation stage or you have accidentally unsubscribed from email communications.

You can update your marketing preferences by logging into your customer account and navigating to the relevant section.

If you still can not find a confirmation email, all order information can be found in your customer account including order confirmations.

If you are still having issues receiving emails after carrying out these steps, you can contact our team here. From there, you will be directed to the most relevant resource or person to solve your query.