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Order, shipping & delivery

I have received the wrong order. What should I do?

If you suspect that the product(s) you’ve received do not match your order, first start by checking your order details in the ‘Your orders’ section of your dedicated customer account. You can log in to your account here. From here you will be able to confirm that the product(s) you have received do not match your original order. 

If something still doesn’t look quite right then you can speak to a member of our team by contacting us here.

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