If you haven't received an order confirmation email, firstly, please make sure you have checked your email junk/spam folders. If you still can not find a confirmation email you should try logging into your customer account. All order information can be found here including order confirmations.

If you have chosen to pay by bank transfer, your order may not yet be confirmed if payment has not been made or is still being processed. Click here to find out more about paying by bank transfer.

If you are still unable to locate your order confirmation email and need some assistance, you can contact a member of the Marvo team here.