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Order, shipping & delivery

I’m missing item(s) from my order

If you have ordered multiple items, there is a possibility that your order is arriving in multiple shipments. If that is the case, you can find the relevant tracking links in the ‘Your orders’ section within your customer account. It is possible the remaining parts of your order are still in transit.

However, if that is not the case, you can email us here. From there, you will be directed to the most relevant resource or person to solve your query.

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All parts are covered by a comprehensive warranty. If something goes wrong, I’ll put it right.

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Engineered to ensure that you always have a quick, easy and reliable place to source automation and control components.